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Guides for getting started
Browse all topics
Getting Started
- How MatchMax Works: From First Trial to Regular LessonsThe full journey — browsing verified tutors, booking a trial, and locking in a regular weekly slot.
- How to request a tutor and get matchedPost a case on the request board and let our coordinator team match a verified tutor to your child.
- Booking and preparing for your first trial lessonWhat to prepare before the trial so the first session gives you a real picture of the fit.Coming soon
- Choosing the right tutor for your childRead tutor profiles like a pro — curriculum depth, exam results, teaching mode, and fit.Coming soon
Payments & Fees
Policies & Safety
- Cancellation and rescheduling policiesNotice windows, makeup lessons, and how to reschedule without losing the slot.Coming soon
- How MatchMax verifies tutorsThe checks every tutor clears before appearing on the platform — identity, academics, and teaching.Coming soon
- Lesson safety and supervision guidelinesPractical safety defaults for in-person and online lessons, at any age.Coming soon
Supporting Your Child
- IB, DSE, A-Level and more — a parent's guide to curriculaThe differences between the major curricula taught on MatchMax and how to pick the right track.Coming soon
- Tracking your child's progress lesson by lessonUse post-lesson summaries and study plans to see measurable progress term by term.Coming soon
Need to get in touch?
Our team is available 7 days a week to support tutors and parents.